Executive – Airport Business

About the company

As Sri Lanka’s leading tech start-up turned Public Limited Company, we’ve transformed our country’s transportation landscape and continue to push boundaries. Join us as we’re growing bigger by expanding our reach, aiming to get better at innovating mobility tech solutions, and moving faster to stay ahead in the rapidly evolving industry.

Responsibilities

1. Generating profits for the organization through maintaining and developing the customer base at the airport.
2. Attend customer inquiries and complaints immediately to provide prompt customer service for enhancing PickMe image at BIA.
3. Maintain a quality driver fleet and vehicle fleet & provide excellent customer service.
4. Provide training sessions for driver partners to give them a good understanding about the airport business platform and the BIA rules and regulations.
5. Interact with driver partners & respond to inquiries, requests, complaints & ensure excellent service quality.
6. Guide BIA pickup point staff achieve their set KPIs and improve the airport business.
7. Compiling and analyzing sales figures and reporting to the top management.

Qualifications

1. Have a professional qualification in Marketing, SLIM or a degree from a recognized university.
2. 01 years or experience in a similar capacity will be an added advantage.
3. Excellent verbal and written communication skills.
4. Flexibility of extra working hours.

When applying

PickMe promotes equity, diversity, and inclusion. We believe a diverse workforce aligns with our growth goals and promotes inclusion. If you need support or have access requirements please inform us during your application to assist you in the recruitment journey.