Executive | Senior Executive – Fixed Deposits Operations

We are a duly registered as a Co-operative Society with limited liability under Section 06 of the Co-operative Societies Act No. 05 of 1972. We invite applications from suitably qualified candidates for the following position:

Key responsibilities

1. Handle day-to-day Fixed Deposit operational activities accurately and efficiently.
2. Process Fixed Deposit account openings, renewals, closures, interest payments, and related transactions.
3. Ensure timely and accurate updating of customer / member records and system entries.
4. Verify documentation and ensure compliance with internal procedures and regulatory requirements.
5. Attend customer / member and branch queries relating to Fixed Deposits and provide prompt resolutions.
6. Prepare operational reports, reconciliations, and management information as required.
7. Coordinate with branches and other departments to ensure smooth operational workflow.
8. Monitor maturity schedules and support deposit retention initiatives.
9. Ensure proper maintenance of records and documentation for audit purposes.
10. Assist in process improvements and implementation of operational controls.

Qualifications

1. Full or part qualifications in banking, finance, business administration, or a related field.
2. Minimum 2–5 years’ experience in banking or finance sector operations, preferably in Fixed Deposits or liabilities operations.
3. Sound knowledge of banking operational procedures and regulatory requirements.
4. Strong analytical, communication, and interpersonal skills.
5. Ability to work independently with attention to detail and accuracy.
6. Proficiency in MS Office applications and banking systems.

Other attributes

1. Strong interpersonal and relationship-building skills.
2. Excellent communication skills (both written and verbal).
3. Customer / member-focused mindset with a service-oriented attitude.
4. Proficiency in MS Office applications.

When applying

Applications may be submitted via email to [email protected], stating the position applied for in the subject line, or sent by registered post to the address below. The position applied for should be indicated on the top left corner of the envelope. Applications must reach us within 14 days of this advertisement.

Only shortlisted candidates will be contacted for the next stage of the recruitment process.