Property Operations & Client Growth Executive

We are looking for a motivated and energetic real estate & property management executive to join our growing team. This role is ideal for someone who is organized, people-focused, tech-savvy, and eager to grow with a modern startup-style company.

Key responsibilities

Property operations

1. Coordinate day-to-day property operations
2. Manage Airbnb guest communication and bookings
3. Coordinate cleaning, maintenance, and inspections
4. Handle tenant and client communications
5. Ensure properties are maintained to company standards
6. Support property onboarding and setup

Client growth & business development

1. Help identify and onboard new property owners
2. Build relationships with landlords and investors
3. Support company growth initiatives
4. Assist with social media and marketing activities
5. Maintain strong customer service standards

Requirements

1. Previous experience in hospitality, Airbnb management, property management, customer service, or real estate is preferred
2. Strong communication and interpersonal skills
3. Fluent in English
4. Good organizational and problem-solving skills
5. Comfortable using WhatsApp, Google workspace, and basic digital tools
6. Self-motivated and able to work independently
7. Positive attitude and willingness to grow

Bonus skills

1. Experience with Airbnb or Booking.com
2. Sales or marketing experience
3. Social media knowledge
4. Driver’s license

What we offer

1. Attractive commission and performance incentive structure
2. Career growth opportunities
3. Exposure to international property management operations
4. Flexible and dynamic working environment
5. Opportunity to grow with a modern and fast-growing company

About the company

Urban 88 is a modern property management and Airbnb management company focused on helping overseas Sri Lankans manage their property investments in Sri Lanka.

We specialize in:

1. Airbnb & short-term rental management
2. Long-term rental management
3. Property inspections & maintenance
4. Client relationship management
5. Investment property support

Our mission is to bring international service standards, professionalism, and transparency to Sri Lanka’s property industry.

When applying

Send your CV.