Call Center Executive

School leavers encourage to apply

Skills & Competencies

• Minimum 1-year experience in handling outbound calls or prior web-based customer service
• Fluency in English, Tamil, or Hindi, and excellent communication skills
• Age between 18 – 35interested in a career in the BPO/KPO industry
• Ability to work 10:00 AM to 07.00 PM
• A Team player with the ability to work independently in a multicultural fast-paced environment
• Strong phone and verbal communication skills along with active listening
• Ability to work under pressure

Key Responsibilities

• Manage outbound calls in a timely manner
• Identify customers’ needs, clarify inf mation
• Seize opportunities to upsell products/services when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way.
• Meet personal/team qualitative and quantitative targets.

Selected candidates look forward for

• A competitive salary package above industry standard on top of that a Performance-based Incentives and Attendance bonus.
• Transport and Training will be provided.
• An excellent working environment with career development opportunities.

Prince Alfred Tower, No 10,11 Alfred House Gardens, Colombo-3
Call us +94112365256