Customer care officer
About the company
Lalan Group is a diversified conglomerate with expertise in over 12 sectors and has been in operation since 1940. Lalan has an extensive global network encompassing pan-industry interests in rubber, tea and other plantation crops, re-forestry, renewable energy, manufacturing and service industries, engineering and the leisure sector.
At Lalan, we create an environment, where trust, speed, innovation, and excellence are a reality in everyday life, we are looking for bold and bright professionals like you who can achieve your highest potential – and where together we can reach ours.
Responsibilities
- On time batch card issuing
- Update production plan circulates
- Update WIP report/ sample schedule
- Implementation production plan and achieving deadlines
- Conducting customer satisfaction surveys
- Coordinating with cross-functional departments to ensure smooth operations
Requirements
- Passed G.C.E. advanced level examination.
- Prior experience in customer service or customer handling will be an added advantage.
- Excellent communication and interpersonal skills.
When applying
Do you like a challenge – excited to be part of the solution? Then join our team. Keen on joining the team? Please email your CV to indicating the post applied for in the subject line with two non-related referees.