Senior Team Leader – Airfares & Ticketing
Closing on: Aug 11, 2026
Strong GDS knowledge
You must be confident in at least:
- Amadeus
- Galileo / Travelport
- Sabre
You should be able to:
- Price itineraries
- Issue tickets
- Handle reissues (date changes, reroutes on the same airline)
- Process refunds
- Issue and refund EMDs
- Manage queues and resolve PNR issues
Practical airfare & ticketing experience
(Not deep IATA theory — real-life working knowledge)
- Understanding penalties and tax changes
- Cabin upgrades / downgrades
- Rerouting on the same airline
- Basic fare rule checks
- Avoiding ADM-risk mistakes
Senior leadership responsibilities
- Support and guide junior ticketing staff
- Check accuracy before ticketing
- Teach GDS best practices
- Maintain high standards & consistency
What we offer
- World-class salary package
- European working hours
- Excellent team culture
- Strong career growth
When applying
Email your CV with the subject line: “Senior Team Leader – Airfares & Ticketing”.
Company: Global Travel Systems (Pvt) Ltd
Company email: [email protected]
Job Location: Colombo
Job Category: Travel / Tourism
Job Type: Full Time
