Senior Call Centre Executive

Required skills & requirements

1. Excellent written & verbal communication (fluent in English)
2. Strong sales, operational & organisational skills
3. Experience in management or recruitment is an advantage
4. Excellent interpersonal & presentation skills
5. Good IT skills (Word, Excel, AI)
6. Prior call centre experience is an advantage
7. Early morning shifts (from 3.30 am or 4.30 am)
8. Willing to work from our custom built Panadura office after training (accommodation can be provided at a subsidised cost)
9. Full training provided

Key responsibilities

1. Handle patient enquiries and appointment bookings via phone, email and social media
2. Follow up with patients and business leads
3. Schedule and manage appointments efficiently
4. Maintain and update social media accounts
5. Coordinate with medical centres to promote and offer our services

What we offer

1. Attractive remuneration package
2. Starting salary Rs. 75,000 – 100,000+ per month (based on experience) plus incentives
3. Stable role with an Australian healthcare organisation
4. Training and long-term growth opportunities

About the company

Health Support Services (HSS) is an Australian-based healthcare management company providing premium operational and administrative support to medical clinics across Australia.

We specialise in practice setup, management and patient-centred care, delivering exceptional service with years of industry experience.

When applying

If you believe you are the right candidate, please forward your resume (including your WhatsApp number) to: [email protected]