Customer Service Officer

The Royal Colombo Golf Club (RCGC) is a leading private members club in Colombo and
takes pride in being one of the most prestigious institutions in the country. This 140-plus-year Club is now looking to recruit

The ideal candidate would be young energetic and self-motivated with the following professional qualifications coupled with experience.

Competency Profile

• Strong communication skills in English, both oral & written
• Service-oriented & customer-centric approach
• Excellent telephone Etiquettes
• Excellent computer skills
• Willingness to take on additional tasks & responsibilities
• Male / Female

Key Responsibilities

• Ability to handle telephone PABX systems (answering, forwarding & screening)
• Route calls to appropriate resources
• Handling queries related to the nature of business
• Supervise designated personnel
• Perform other tasks or responsibilities assigned by superior