Application Support | Business Analyst

Key Responsibilities:

• Provide end user support for the different types of software applications including core banking application.
• Coordinate with software vendors and in-house teams and find solutions for various matters arising from user departments.
• Discuss user requirements (related to various business processes), prepare requirement documents coordinate with relevant stakeholders to get those requirements developed and delivered.
• Manage and maintain task lists with their status and prepare reports to the management on daily / weekly / monthly basis.
• Conduct User Acceptance Testing (UAT) processes and arrange live deployments of various application software modifications / error corrections and version upgrades.
• Manage multiple projects/ tasks related to IT software applications simultaneously.
  

Key Requirements

• Bachelor’s degree in Computer Science, IT, or a related field, or any other equivalent qualification.
• 2+ years of experience in Financial / Banking industry in IT Application Support / Business Analysis / Software Quality Assurance / Software Development fields.
• Experience in business domains such as Leasing, Loans, Gold Loan, Fixed Deposit and Savings products.
• Experience in Microsoft SQL server and proficiency in writing SQL queries.
• Multitasking and independent work capability, with the ability to drive projects with minimal supervision.

📞 071 081 8152