Senior Executive – Investigations
Roles and Responsibilities
- Investigate fraud and non-fraud customer complaints, suspicious claims, policy violations receive via various channels in a fair and impartial manner.
- Analyse of data and generate Management Information (MI) on fraudulent claim patterns and recommend actions to reduce them.
- Analyse principal cause of the cases and inform relevant departments of any process loopholes or service gaps.
Candidates are required to have
- Degree in Business Management / Insurance with minimum 04 years insurance industry.
- Ability to work with MS Excel to generate MI for analytical purposes.
- Excellent knowledge in policy underwriting and claims processing.
- Attention to detail, information analysis and detailed evaluating skills.
- Tamil Knowledge in both writing and speaking.
If you are interested, send your CV to this email
Company: AIA Insurance Lanka Limited
Company email: [email protected]
Job Location: Sri Lanka
Job Category: Security / Risk Management
Job Type: Full Time
