Senior Executive – Investigations

Roles and Responsibilities

  • Investigate fraud and non-fraud customer complaints, suspicious claims, policy violations receive via various channels in a fair and impartial manner.
  • Analyse of data and generate Management Information (MI) on fraudulent claim patterns and recommend actions to reduce them.
  • Analyse principal cause of the cases and inform relevant departments of any process loopholes or service gaps.

Candidates are required to have

  • Degree in Business Management / Insurance with minimum 04 years insurance industry.
  • Ability to work with MS Excel to generate MI for analytical purposes.
  • Excellent knowledge in policy underwriting and claims processing.
  • Attention to detail, information analysis and detailed evaluating skills.
  • Tamil Knowledge in both writing and speaking.

If you are interested, send your CV to this email

Company: AIA Insurance Lanka Limited
Company email: [email protected]
Job Location: Sri Lanka
Job Category: Security / Risk Management
Job Type: Full Time

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