IT Coordinator

We are a leading fabrication & galvanizing factory of steel towers and structures in Sri Lanka, sustaining a longstanding customer value and contentment with the supply of distinct quality products and services, bestowing guarantee and quality certificates, with superior technical support escalated through endless innovation.

Role Profile

• Assist in the implementation, configuration, user administration & ongoing functional supped of SAP.
• Provide technical support for SAP, hardware, software & network-related issues.
• Coordinate with IT service providers, including SAP consultants, hardware suppliers & system vendors.
• Diagnose & resolve issues related to network connectivity, server performance & hardware malfunctions.
• Identify & respond to cybersecurity threats, supporting the enforcement of information security protocols.
• Manage firewalls & Active Directory (AD) servers to ensure system security & compliance.
• Coordinate vendor supporting for surveillance and telephony systems.
• Utilize Microsoft Power Platform tools (e.g. Power DI, Power Apps) to support business reporting.
• Conduct IT related Internal User Trainings.

Personal Profile

• Minimum 2 years of experience in IT support, system coordination, or administration roles with SLOF Level 04 or above qualification
• Proven hands-on experience with SAP systems & ERP platforms
• Solid understanding of network infrastructure, server environments, firewalls & cybersecurity principles
• Proficiency in Server management & Help Desk operations
• Excellent interpersonal & communication stalls
• Strong hardware maintenance & troubleshooting skills
• Proficiency in Microsoft Office Suite & Power Platform tools (Power platforms, Power Di Word, Excel, PowerPoint, Project)
  
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• We offer a competitive salary including other benefits commensurate with experience & proficiency. Unlock your potential & shape your future with us! Send your CV to this email & be a part of a forward-thinking team ready to take on the world.