Quality Control Specialist

REQUIRED POSITIONS:

QUALITY CONTROL SPECIALIST

  • MONITORING CONVERSATIONS BETWEEN EMPLOYEES AND CUSTOMERS
  • PROVIDING FEEDBAG ON THE RESULTS OF THE MONITORING
  • EVALUATION OF THE QUALITY OF SERVICE BY THE “MYSTERY SHOPPER”METHOD
  • PREPARATION OF QUALITY REPORTS
  • CONDUCTING CALIBARATION SESSIONS IN CASE CONTROVERSIAL POINTS ON THE EVAALUATION OF CONVERSATIONS

SEND YOUR CV TO THIS EMAIL

📞 +94 77 254 0953

Company: Loan Plus
Company email: [email protected]
Job Location: Colombo 3
Job Category: Quality Control Specialist
Job Type: Full Time

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