Quality Control Specialist
REQUIRED POSITIONS:
QUALITY CONTROL SPECIALIST
- MONITORING CONVERSATIONS BETWEEN EMPLOYEES AND CUSTOMERS
- PROVIDING FEEDBAG ON THE RESULTS OF THE MONITORING
- EVALUATION OF THE QUALITY OF SERVICE BY THE “MYSTERY SHOPPER”METHOD
- PREPARATION OF QUALITY REPORTS
- CONDUCTING CALIBARATION SESSIONS IN CASE CONTROVERSIAL POINTS ON THE EVAALUATION OF CONVERSATIONS
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📞 +94 77 254 0953
Company: Loan Plus
Company email: [email protected]
Job Location: Colombo 3
Job Category: Quality Control Specialist
Job Type: Full Time