Senior Customer Support Executive

Closing on: Dec 25, 2021

Minimum 2 years experience. Age below 30 years. Please refer to the job advert for further information.

Key Roles

  • Manage large amounts of inbound & outbound calls in a timely manner for local & International prospective clients.
  • Identify customers’ needs, clarify information, research and provide solutions and/or alternatives and “Lead the client to Buy”. 
  • Coordinate with team management to resolve client inquiries diligently.
  • Comply with all regulatory provisions of the department or organization/group of companies

Requirements

  • Minimum 2 years experience 
  • Should have completed GCE Advanced Level. 
  • Age below 30 years. 
  • Other professional qualifications (would be an added advantage). 
  • Skills required include fluency in English, excellent written and verbal communication skills, good analytical skills. 
  • The ideal candidate must also be self-motivated, outgoing confident.


Office: Level 18, No:33, Parkland Building, Park Street, Colombo 02

Company: Premium Support
Company email: [email protected]
Job Location: Colombo
Job Category: Customer relation
Job Type: Full Time

Apply now

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