Opera Technical Support Consultant

Hospitality Technology Pvt Ltd is the leading enterprise application solutions provider to the Hospitality industry in Sri Lanka. We specialize in providing IT solutions to restouraM3, hotels, casinos and leisure establishments using Oracle Hospitality solutions.

We are seeking a motivated and technically skilled individual with a strong background in PL/SOL development who is looking to Ow. into a client-facing, problem-solving role as a Technical Support Consultant. role bridges the gap between software engineering and customer success, providing a unique opportunity to apply your development skills in a new context, working closely with client. to troubleshoot, resolve, and prevent technical issues in enterprise software systems.

KEY RESPONSIBILITIES:

  • Provide expert-level technical support for clients, primarily focused on database-driven applications and services using PL/SOL and Oracle.
  • Develop data models and queries (SOL/MOW support reporting needs
  • Investigate and diagnose complex technical issues reported by users, identifying root causes and delivering effective solutions
  • Work experience on Microsoft Windows OS (Windows WU) and Windows Server environment
  • Analyze, diagnose, and resolve technical issues related to system compatibility, data flows, APIs, and database interactions.
  • Integrate 3rd party solutions that has a valid interface with Opera PMS
  • Participate in client meetings to understand technical requiremeM3 and provide post-deployment support.
  • Ability to work on multiple projects with multiple deadlines

QUAINICAIIOXS 6 RELAYED EXPERIENCES

  • A bachelor degree, HND or equivalent qualification in Computer Science or Software Engineering
  • 1~ 2+years of oq3erience in PL/SOL development or database-driven application programming.
  • Maintain existing software systems by identifying and correcting software defects.
  • Ability work independently with minimum supervision
  • If you think you are the ideal candidate and wish to on our family, an attractive remuneration package awaits the selected candidate. Please forward your complete resume with contact details of two non-related referees to this email
  • Please forward your complete resume with contact details of two non-related referees to this email
  • Hospitality Technology Pot Ltd
  • 238/5, Havelock Road
  • Colombo 05
  • www.htpl.lk
Company: Hospitality Technology (Pvt) Ltd
Company email: [email protected]
Job Location: Colombo 5
Job Category: Opera Technical Support Consultant
Job Type: Full Time

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