Concierge Associate

One Galle Face

Colombo’s premier internationally developed and managed fully integrated mixed-use development by Shangri-La group is destined to become the pride of Colomb. Comprising of four Structures, One Galle Face Mall, The Residences at One Galle Face, Shangri-La Hotel, Colombo, and One Galle Face Tower, the development combines both the service and hospitality of Shangri-La Hotels with vibrant
entertainment, elegant living, and premier office space.
If you are a results-oriented individual with a strong desire to learn and has a high commitment to work with a “can do” attitude, We like to hear from you as we are looking for a passionate individual to join our team and fulfill the position of “Concierge Associate“.

You should possess:

• Sound Educational Background (High School and/or vocational training)
• 1-2 years of similar experience attached to a mall/hotel or experience in managing a front desk operation
• Proficiency in written and spoken English, ability to converse in multiple languages will be an advantage
• Proficiency in MS. Office applications

You should:

• Represent the organization at all levels and provide a high-quality service to the customers and be a brand ambassador of the organization
• Displays courtesy through professional customer service for the guests and owners at all times
• Be able to handle guests’/owners’ requests/inquiries in a professional and helpful manner
• Facilitate and ensure a sufficiently manned Concierge counter
• Should be result oriented with a strong desire to learn and has a high commitment to work with a “can-do” attitude

If you are up for the challenge, please email your detailed Curriculum Vitae together with the names & contact details
of two non-related referees to reach us on or before 20 January 2021. Please
indicate Your Name and Job title on the subject line of the email.