Banking Associate / Senior Banking Associate – Transformation Unit
The Job holder is responsible for the Development and Monitor Performance of Robotic Process Automation (RPA) and Workflow Solutions
The Job:
• Implementation of RPA & Workflow solutions
• Monitor performance Of RPA & Workflow solutions implemented by the unit
• Supportexlstmg processes and implement change requirements as part of structured change control process
• Manage incidents related to the day-to-day running and providing timely responses and provide viable solutions. workarounds to resolve incidents
• Coordinate with stakeholders Includmg Internal Departments, Vendors & Service Providers
• Manage change &release management in accordance with the organization guidelines
• Support the stakeholders during the System Development Life Cycle (SDLC)
• Conduct end-user training for branches & departments on the new RPA solutions implemented
• Develop solution documentation related to RPA & Workflow
The Person:
• Possess full or part qualifications in Banking, Finance or IT is required
• Possess minimum 02 years of experience m banking or IT
• Basic knowledge of any one of the programming languages (.Net/ Java / Perl/ PHP /A’YB)
• Fair knowledge of Banking products, processes, and systems would be an advantage
• Possesses strong analytical and problem-solving skills
• Able and willing to learn new tools and technologies
• Able to conceptualize and design RPA & Workflow solutions