Helpdesk Technician

Join House of Travels & Tourism (Pvt) Ltd, a pioneer in Sri Lanka’s tourism industry with over a decade of expertise in inbound operations. We’re seeking an experienced helpdesk technician to join our family. Bring your skills to a company where innovation meets adventure!

HELPDESK TECHNICIAN RESPONSIBILITIES

• Repair and service computers & related IT equipment.
• Identify and troubleshoot issues in IT devices. – Install software and required applications. – Troubleshoot issues with printers.
• Knowledge in repairing laptops is an added advantage.
• Maintain all IT equipment at optimum functioning.
• Troubleshoot all hardware and software issues.
• Install Windows operating systems, drivers, software, and printers.
• Provide on-site customer support services.
• Thorough knowledge of computer systems and IT components.

QUALIFICATIONS

• Minimum 1 year of experience in IT equipment repair and servicing.
• Age below 30. – Basic knowledge in hardware.
• Basic knowledge in outlook. – Ability to troubleshoot issues with printers.
• Good communication and interpersonal skills.
• Committed and able to work with minimum supervision.
  If you meet the above requirements and are ready to join our family, please submit your detailed CV to this email
  
• House of Travels & Tourism (Pvt) Ltd
• No.220, High Level Road,
• Colombo 06.