Coordinator

We are looking for an energetic and dynamic person to join our team for the position of Coordinator. We are a healthcare software company. You will spend a significant amount of your time liaising with clients, health care workers, and other organizations.

You will be expected to work between 7:00 am to 1:40 pm – Monday to Saturday (40-hour contract).

You can work from home.

The ideal candidate will possess the following background and skills

• Two or more years of experience in a similar role
• Excellent written and spoken English language skills with a pleasant phone manner
• Experience calling clients
• Ability to communicate clearly, effectively, and accurately
• Ability to effectively multi-task, organize and prioritize work
• Self-motivated and able to work remotely with little or no supervision
• Excellent phone and email etiquette
• Patient and calm under pressure, with the ability to deal with escalations and client emergencies to see through to successful resolutions

Job Description

• Contact potential or existing customers via phone and email to inform them about a product or service using scripts
• Developing and sustaining solid relationships with customers to encourage repeat business
• Coordination of clients
• Developing in-depth knowledge of our products and services to make suitable recommendations based on customers’ needs
• Enter and update customer information in the database
• Answer and record details of phone calls