Customer Service Associates (Social Media Operations)

Dialog Business Services (Pvt) Ltd (DBS) is a fully owned subsidiary of Dialog Axiata PLC, Sri Lanka’s premier connectivity provider. DBS manages Dialog’s customer contact management operations across its mobile, fixed-line, pay television, and broadband businesses. The Company is COPC certifiedCOME JOIN and is the first and largest Captive Voice Customer Interaction Centre in Sri Lanka. DBS also became the Dialog Business Services is hiring Sri Lanka

What we’re looking for

• Be a natural people person 
• Proficient in English and possess excellent communication skills.
• Good team player with a customer-oriented attitude 
• Basic IT knowledge is also an added advantage 
• Background in a customer-facing role (6-12 months would be great)
• Successful completion of GCE O/L with a minimum ‘C pass’ for Mathematics and English
• Aged between 18 and 30 
• Willingness to work on a rotational basis 
• Travelling distance should be within a 21km radius of the below-given address

No 278, Access Tower II, Colombo 02