Guest Relations Agent

Cinnamon Red Colombo

South Asia’s first lean luxury hotel is in search of a dynamic individual to join its team as Guest Relations Agent. If you think you have what it takes to work in a fast-paced and challenging but rewarding environment, send us your resume.

The role will be responsible for:

• Delivering a level of service that ensures the guest has a memorable stay at our hotel, keeping in line with the theme of the service delivery
• Showing initiative and achieving stretched targets in a fast-paced environment
• Displaying innovation and creativity and embracing a culture of being the trendsetters in the industry
• Being a team player with excellent interpersonal and communication skills
• Having a keen and consistent interest in personal and professional development
• Taking initiative and acting as a change agent when required
• Adapting and embracing the concept of being in a multi-skilled workforce
• Projecting a positive, vibrant, and open-minded attitude

The ideal candidate should possess:

• At least 1-year experience at a similar capacity in a star-class hotel. Overseas exposure will be an added advantage

An attractive salary along with a full-service charge and other benefits will be applicable for the position on offer

Cinnamon Hotels & Resorts is Sri Lanka’s largest Hotel owner with a portfolio of 15 Hotels and Resorts in both Sri Lanka and the Maldives and the iconic Cinnamon Life Integrated Resort will be added to its portfolio in the recent future. Cinnamon Hotels & Resorts is a member of John Keells Holdings PLC the largest listed conglomerate in Sri Lanka.