Business Analyst

Key Responsibilities

• Support the Project Manager in understanding, analyzing, and evaluating business processes for automation and optimization.
• Collaborate closely with Project Managers to ensure smooth execution and operation of business functions across various projects.
• Prepare and deliver system-related training sessions; create and maintain documentation, user guides, and manuals.
• Lead and coordinate User Acceptance Testing (UAT) and assist in the deployment of new application systems.
• Partner with the Development Team to manage software enhancements, implementations, and ongoing support activities.
• Coordinate support efforts across overseas offices and deliver application support and training to Connor, clients, and vendor users.
• Take ownership of Microsoft Power BI implementation and reporting solutions.
  

Requirements:

• A degree in Information Technology, Computer Science, or a related field.
• Minimum 5 years of experience working as a Business Analyst, with strong expertise in process analysis, requirement gathering, and documentation.
• At least 3 years of hands-on experience in Microsoft Power BI, including report/dashboard development.
• Solid understanding of SQL fundamentals and advanced proficiency in Microsoft Excel.
• Familiarity with Microsoft Dynamics 365 and Power Platform is a plus.
• Certifications such as EDI Boomi Professional Developer or Professional API Design are considered advantageous.
• Excellent communication skills in English, both written and spoken.
• Strong analytical thinking, problem-solving capabilities, and interpersonal communication skills. o
  
  Location – Dehiwala
  Working Mode – Onsite