Senior Engineer – Managed Services
What are we looking for?
• Bachelor’s Degree in Information Technology, Computer Science or equivalent
• Minimum 3 years of Technical support role with hands-on experience in troubleshooting and incident management activities
• Minimum of 2 years of customer management and customer-facing experience
• AWS certification and knowledge in Telco will be an added advantage
• Good experience in Application troubleshooting and incident management activities
• Hands-on experience on Linux/Unix environments
• Ability work on an On-Call/ 24*7 roster work model
• Experience in scripting (shell scripting, pearl, python, etc.)
• Experience with Databases (MySQL, PostgreSQL, etc.)
• Understanding of distributed networks and application high availability and load balancing