Receptionist

ROLE OF WAITER, WILD COAST TENTED LODGE

Dilmah Tea’s Resplendent Ceylon is creating a collection of small, luxury resorts that offer the discriminating traveler a unique circuit across Sri Lanka, with a range of authentic cultural experiences, while contributing towards local communities and the environment through the MJF Foundation & Dilmah Conservation. The circuit currently comprises three resorts, all members of Relais & Chateaux. We call it the Resplendent Sri Lanka Journey – Tea, Sea & Safari

Wild Coast Lodge sits on a secluded beach on the edge of Yala National Park. 28 vaulted “Cocoon” tents offer the comfort of a luxury hotel with the excitement of a safari-style wilderness experience.

The Role

We are on the lookout for an energetic, young, and passionate individual who can assist the Front Office Manager run a smooth operation in the department. As a Receptionist, you will be responsible for welcoming guests, guest registration, and escorting them up to their room within the specified time frame. Maintaining accurate guest information in the system and maintain high levels of confidentiality of information is a must. You will also be responsible for preparing bills and dealing with payments at the point of departure and handling telephone calls and attend to guest inquiries in an effective and efficient manner.

Your Profile

• Should possess GCE (A/ L) pass and professional qualification for Front Office Management from a reputed Hotel School or an Institute with a minimum of 2 years experience in a similar capacity in a resort or a boutique hotel
• Would be required to be polite and confident with a great deal of patience
• Should have excellent interpersonal and customer service skills
• Fluency in English (both oral and written) and the ability to speak other foreign languages will be a definite advantage
• Should be a team player, while being able to complete assigned tasks independently

We strive for perfection and our results are based on employing the right people. We invite you to be inspired by our brand and our attitude towards service.

Email your CV in PDF format to us via email. Only individuals who have been shortlisted will be contacted.