IT Support Specialist
We’re looking for someone with all the Skills to deliver outstanding IT Support.
Specializing in multi-platform environments, Eureka Technology Partners delivers world-class managed IT services to a wide variety of industries. Working in an ISO 20000 environment, we offer clients around the globe Remote IT Support as well as five distinct services – Enterprise Support, Data Centre facilities, Information Security, Network Monitoring, and Disaster Recovery.
Gain exposure to Multiple Platforms • Work in an IT/L & ISO 20000 Environment • Join a World Class IT Company
We are currently in the process of recruiting highly motivated, IT-savvy individuals for our Continuous Service and Technical Improvement teams. Should you join us, you’ll have the opportunity to shadow our experienced professionals and learn on the job as well as through our in-house technical training. You’ll also be exposed to world-class remote management tools in an ISO 20000 Certified environment using ITIL best practices.
Qualifications & Experience
- Diploma in IT
- Good Decision-making, IT & Communication skills
- Level 01 Remote/ Onsite Technical Support for Clients
- Analyzing and Resolving End-User Workstation Problems including Network Printers
- Provide End User Training where required
- Windows Desktop, Remote/ On desk Maintenance
- Maintenance of Vendor Contracts and SLAs of Devices & Services
- IT Savvy, Dynamic, and Intelligent
- Exposure to a Desktop/ Server Environment
- Exposure to Cloud & Virtualization technologies
- Basic knowledge of Linux and Windows Server technologies
- Documentation/ Writing Skills and Excellent command of the English language
Applicants should be resident in the Ratmalana district or willing to relocate if selected.
If you think you have what it takes and would like to join our team, please log on to http://careers.eurekasl.com and upload your CV without delay.
Eureka Technology Partners
2nd Floor, Bernards Business Park, 106 Dutugemunu Street, Dehiwela 10350, Sri Lanka
T:0112086788 | www.eurekasl.com
