Senior QA Lead

Duties/Responsibilities

• Directly supervises all Quality Assurance Team members, including the preparation and delivery of performance evaluations and career development activities.
• Manages department and overall expectations pertaining to setting accurate schedules, costs and resources.
• Ensures delivery against QA department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedule.
• Hiring Quality Engineers, onboard and allocation to projects.
• Maintains product consistency throughout the product cycle, including the design, define and build phases through quality checkpoints and testing.
• Develop and manage quality assurance metrics and ensure the quality
• Implements ongoing quality improvement processes working with interdepartmental teams.
• Provides effective communication regarding issues, objectives, initiatives and performance to plan.
• Directs Quality Analysts in understanding conceptual and functional requirements for new and enhanced application systems and products.
• Manages and responds to Software Quality Assurance issues with related groups such as Development and Consulting.
• Ability in taking corrective action, escalating when needed, to resolve and achieve commitment

Pre – Requisites

• Bachelor or Master’s Degree in Computer Science, Information Systems, Technical Communication, or Business preferred.
• Strong analytical skills and experience with implementation and administration of Software Quality
• Assurance metrics, such as defect profiles and performance to entry/exit criteria.
• Excellent problem solving, interpersonal communication and management skills a must.
• Strong leadership skills in coaching, guiding and inspiring team confidence and respect while motivating team members in a creative and effective manner.
• Must have a desire for achieving excellence in process, product quality and reliability.
• Must be extremely detail-oriented with respect to documentation and communication.
• Technical experience in web and mobile app testing, Jira, Zephyr, JavaScript, SQL server, Selenium, Appium or any related test tool, validating REST, SOAP messaging.
• Minimum of 10 years of software quality assurance experience, to include a minimum of 3 years in a lead role or management position.

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