Front Office Executive

vivo is a technology company that creates great products based on a design-driven value, with smart devices and intelligent services as its core. we are seeking outstanding energetic & result-oriented individuals with a high level of commitment and with the following qualifications to join our team in Sri Lanka.

Key Responsibilities

• Handling walk-in customers, dealers & visitors
• Identify and assess customers needs to achieve satisfaction
• Handle customer inquiries, provide appropriate solutions & alternatives within the time limits, follow up to ensure resolution
• Manage incoming phone calls
• Cash handling
• Any other work assigned within the scope of work

About the Person

• Female candidate age below 30
• Excellent communication skills & ability to speak in English, Sinhala is a must, proficiency in the Tamil language would be an added advantage
• Ability to multitask, prioritize and manage time efficiently
• Computer literacy is essential
• Having prior experience in a similar position would be a definite advantage