Customer Support Engineer

Closing on: Dec 18, 2021

Job Role

  • Engaging with customers in solving their technical and operational service requests 
  • Troubleshooting on technical and operational issues reported by the customer and resolving them in the stipulated time window 
  • Taking ownership of technical issues and fixing them independently 
  • Experience in Windows Server/ Linux/ AIX /Solaris administration 
  • Experience/Understanding databases concepts: Oracle, Postgres, IBM DB2 on Unix platform 
  • Knowledge in Application servers such as IIS/WebSphere/WebLogic/JBoss and experience in J2EE/.NET/C++ application deployments.

Qualifications

  • Being a tech-savvy, fast learner with good analytical and problem-solving skills. 
  • Confidence to take on customer encounters, finding creative solutions to unique problems in challenging situations in a payments landscape.

Experience

  • 2 years

Additional

  • Able to travel to Local and Overseas customer sites when needed

Company: Hitachi Digital Payment Solutions Limited
Company email: [email protected]
Job Location: Colombo
Job Category: Customer relation
Job Type: Full Time

Apply now

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